Does it cost any money to register on Mexo?

No. It’s completely free of charge.

How do I register on Mexo?

Visit Mexo website and click on “Create An Account” in the top-right corner or follow this link https://app.mexonaire.com/sign-up, fill in the registration details and follow the given steps.

Can I change my username?

Unfortunately not; the username, which should be a unique identifier, that you have chosen during the registration process cannot be changed once you have created your account.

Can I change my email address?

Unfortunately not; the email, that you have chosen during the registration process cannot be changed once you have created your account.

Can I change my phone number?

Unfortunately not; the phone number, that you have chosen during the registration process cannot be changed once you have created your account.

How can I retrieve my login details?

To retrieve your password, please click on “Forgot Password?” below the sign in area.

If you have forgotten your username, please contact us.

How do I change my password?

Login into your account, go to "Profile" drop down menu and select "My Account Info", then click on "Change Password".

How do I update my personal details?

Login into your account, go to "Profile" drop down menu and select "My Account Info". You can then change your profile as desired.

What is the minimum age for using Mexo?

It is strictly forbidden for persons under the age of 18 to open an account and use our services.

Where can I find Mexo's Terms & Conditions?

You can find our Terms and Conditions at the drop down menu on the top of the website (header).

What is the maximum purchased?

There's no maximum purchase. You can purchase as much as you can.

How long does it take for a purchase (data, airtime, electricity and cable) to be delivered in Mexo?

Purchases in Mexo is delivered as fast as the speed of the mind ie. it takes less than 5 seconds for you to receive the purchased product.